{"is":"issue","title":"Comcast Outage","body":"\u003cp\u003e\u003cstrong\u003e3:52PM\u003c/strong\u003e - Fiber splicing has been completed, but the network remains down. Technicians are continuing to troubleshoot. No ETR at this time.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e2:51PM\u003c/strong\u003e - Technicians continue to work on the issue and suspect there may be a second fiber break. At this time there is still no ETR unfortunately. \u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e1:41PM\u003c/strong\u003e - Technicians have found where the fiber cut/break causing the network outage is as of 1:30PM and have teams preparing for the repairs. Still no confirmed ETA for resolution at this time.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e11:48AM\u003c/strong\u003e - Comcast on-site, no ETA for resolution.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e10:45AM\u003c/strong\u003e - Ticket created and Comcast investigation underway.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e10:20AM\u003c/strong\u003e - Investigating down circuits: all SCOE\u0026rsquo;s internal network circuits and also BUSD, DUSD, and VUSD circuits are down.\u003c/p\u003e\n","createdAt":"2026-09-02 10:20:00 +0000 UTC","lastMod":"2026-09-02 16:00:05 -0700 -0700","permalink":"https://status.solanocoe.net/issues/2026-09-02-comcast-outage/","severity":"down","resolved":false,"informational":false,"resolvedAt":"2026-09-02 17:00:00","affected":["Application Servers","Employee Portal","Online6","Panorama Management","Secure File Transfer","Data Center","Golden Hills","Irene Larsen","TC McDaniel","Juvenile Hall"],"filename":"2026-09-02-comcast-outage.md"}